Mobile puts a cap on high-speed data roaming in Canada, Mexico
13 October, 2017, 19:39 | Author: Patsy Dennis
The carrier explained that it is making this change "in order to prevent usage beyond the intent of the product" - that is, it intended customers to have access to the high-speed data they needed while in Canada and Mexico, but apparently didn't want them using too much of it...too much in this case being defined as 5GB. This change not only affects T-Mobile ONE customers, but those locked into an older Simple Choice plan as well.
The reason for this downgrade in data availability, according to Engadget, is that T-Mobile needs to pay heavy roaming costs in these countries. Starting on 12 November, the LTE speed will drop to 256Kbps for Oneplus users and 128Kbps for other users after the daily limit has been reached.
T-Mobile has put a 5GB cap on its Mobile Without Borders Plan started in 2015 for its One plus users traveling to Canada and Mexico. Still, it appears T-Mobile has some issues to work out, this time around being trouble with how much data its customers are using when roaming overseas. T-Mobile says it will throttle the customer to 128Kbps with the exception of T-Mobile ONE Plus customers, who will receive 256Kbps speeds. Also, those with capped plans can no longer use their Data Stash while in Canada or Mexico (though any unused data will carry over).
Beginning July 15th, calls to, from and between the U.S., Mexico & Canada - whether mobile or landline - are included in our latest plans at no extra charge. After the users have exceeded 80% of the 5GB limit, they will be sent an alert message from T-Mobile.
On November 12, T-Mobile will be adjusting the initial Mobile without Borders offer so that customers will only have access to 5GB of LTE data when traveling overseas in Mexico or Canada. After T-Mobile introduced unlimited Netflix streaming earlier this week, this plan comes as a slap to travelers who spend their time watching youtube videos or business owners relying on unlimited LTE data plans. For example, if you use 2GB of LTE data in Mexico or Canada during March, you'll have 3GB remaining. It was also a good option if you lived in Mexico or Canada and wanted to avoid your local carriers.
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